Quality of the solutions and services provided is of the highest priority for RWA.There was a quality management system developed for effective business processes management on all the stages of company activities in accordance with the ISO 9000 international standards requirements and DSTU ISO 9000 Ukrainian national standard requirements.
The compliance of RWA quality management system with international standards was confirmed by ISO 9001:2015 certificate.Particular attention is paid by RWA to the technical support of the equipment and systems supplied during all their lifecycle and to fulfillment of guarantee and service obligations. All the systems developed by RWA are designed on the basis of unified industrial computers and microprocessor equipment made by Schneider Electric, which have European quality certificates and Ukrainian UkrCEPRO certificates of conformance. So the Customers have a chance to get a full scope of technical and information support provided by the equipment manufacturer to the End-users.The relation with Customers RWA tries to make completely transparent.
Customer is given a full set of documentation for hardware and software components, Customer stuff is provided with training in the specialized training centers. All these factors give ability to the Customer to operate and maintain their traffic control systems themselves even without RWA involved.